An affordable, easy-to-use database for tracking, trending, and responding to patient comments, complaints, and grievances in the healthcare setting. Monitoring and responding quickly to patient concerns improves both patient safety and patient satisfaction. The Patient Comment and Grievance Tracking Database is designed to help organizations meet the needs of patients while maintaining compliance with Centers for Medicare and Medicaid Services (CMS) Conditions of Participation and interpretive guidelines, as well as Joint Commission accreditation requirements pertaining to patient rights.

Browse the Internet and you may find other sites offering complaint tracking databases. Some of them look like excellent products. So why consider the Patient Comment and Grievance Tracking Database from Simple Data Solutions?

It was specifically designed for healthcare. Most of the other available systems are either designed for broad application, or have been adapted to try and fit the needs of hospitals and ambulatory surgery centers. As an individual with years of healthcare experience, I understand that patient care is a unique and sensitive environment. If you know what acronyms like CMS, JC, JCR, HIPAA, EMTALA, and OIG stand for, you also know that we in healthcare work within the boundaries of many challenging regulations.

It's affordable. Although the product and supporting documentation represent hundreds of hours of work, my goal from day one was to create a user-friendly system that was well within the financial reach of smaller organizations.

If that's not enough to make you take a serious look at this product for your patient comment and grievance tracking needs, I also had expert advice from a healthcare attorney with nearly twenty years experience in advocating for patient's rights.

Introductory Price for the
Patient Comment &
Grievance Tracking Database -
Good until August 1, 2008
$675.00

For more information contact rita@simpledatasolutions.com

(330) 472-6400

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