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	"One should keep his words both soft and tender, because tomorrow he may have to eat them." Andy Rooney - Television Commentator
Links: CMS STANDARDS CMS Ambulatory Surgery Center Survey Guidelines as they pertain to Patient Grievance - Effective 5/18/2009 CMS Durable Medical Equipment Prosthetics, Orthotics and Supplies (DMEPOS) Accreditation Standards - Released October, 2008 CMS Hospital Survey Guidelines as they pertain to Patient Grievance - Updated 10/17/08 CMS Interpretive Guidelines for End Stage Renal Disease Program - Released October 3, 2008 See page 292 - V765 for Patient Grievance Process CMS Interpretive Guidelines for Hospital Conditions of Participation Update - Released Oct 17, 2008 CMS Conditions for Coverage (CfC) and Conditions of Participation (CoP) Important Letter From Medicare Regarding Patient Rights - Required Hospital Distribution after July 2, 2007 PATIENT AND CONSUMER RIGHTS Advocate Alliance Lisa Venn, JD, MA, Patient Grievance Regulatory Compliance Speaker & Author MY OTHER SITE Supporting Safer Healthcare
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